- The GSA (General Services Administration), after 20 months of development and 8 months of testing, has officially launched the free AI platform USAi for US federal agencies.
- USAi offers 3 main services: a basic chatbot; an API layer to integrate agency data into the chatbot; and a management console that allows for risk-based customization.
- The platform is designed to be multi-tenant: each agency has its own private cloud environment and controls the entire stack, from user permissions to data management and risk assessment.
- USAi provides access to 6 major commercial AI models: Amazon, Microsoft, Google, Meta, OpenAI, and Anthropic. GSA calls this a “model garden,” allowing agencies to select the appropriate model based on accuracy, bias resistance, cybersecurity, cost, and availability.
- Internal GSA testing: started with 10 people, scaled to 100, then 1,000, before a full rollout. The results: writing code in hours instead of weeks, analyzing data many times faster, and automating repetitive tasks.
- 60–70% of the demo scenarios from spring 2025 showed that USAi helps reduce “heavy lifting,” replacing the need to work across multiple systems and generating code snippets to automate workflows.
- The platform has achieved a “moderate” FISMA certification level, making it secure enough for deployment in federal agencies.
- Regarding policy, the GSA has issued a “fair use” regulation to encourage employees to use AI without fear of violation. They have established technical, safety, and mission review boards to decide which models meet the standards.
- The GSA prioritized open-source development for USAi, combining a multi-cloud API to facilitate easy comparison of model performance. Test data shows that the chatbot addresses most employee needs without requiring complex customization.
📌 The US GSA is officially providing the free AI platform USAi to federal agencies, supporting chatbots, code writing, document summarization, and integrating 6 major models (Amazon, Microsoft, Google, Meta, OpenAI, Anthropic). A trial with over 1,000 GSA employees showed that code writing time was reduced from weeks to hours, and data analysis became many times faster. With its secure, FISMA-compliant multi-tenant architecture, USAi marks a new step forward for the US government in the practical application of AI.
