- AI in the UAE is no longer a niche technology but has become an integral part of how people think, shop, work, and make daily decisions.
- A 2025 study shows that nearly two-thirds of working-age adults in the UAE regularly use generative AI tools like ChatGPT, Gemini, or Claude, ranking among the highest globally.
- About 70% of UAE consumers have used AI chatbots for shopping—from product searching and comparison to personalized suggestions—more than double the average for the Europe-Middle East-Africa region.
- This trend reflects an increasing “transfer of cognitive burden” to AI to process information, filter options, and even propose decisions.
- Nearly 60% of UAE workers frequently use AI for tasks such as writing emails, creating reports, analyzing data, and automating repetitive tasks.
- LinkedIn data indicates that 80% of UAE professionals use AI, a sharp increase from the previous year.
- AI chatbots have penetrated public services: Rammas from the Dubai Electricity and Water Authority has handled millions of queries regarding bills and utility services.
- Specialized chatbots, such as the mortgage assistant launched during Dubai AI Week, assist citizens in making major financial decisions.
- The UAE National AI Strategy and initiatives like Stargate UAE aim to make AI the foundation of life, targeting a position as a global AI hub by 2031.
- However, surveys show that people still prioritize humans for complex or sensitive issues.
- Behavioral research warns that over-reliance on AI could reduce social interaction and increase the sense of dependency.
📌 Conclusion: The UAE is leading the world in integrating AI into daily life, with nearly two-thirds of adults and 80% of professionals using chatbots regularly. While AI saves time, reduces information overload, and enhances productivity, it also raises questions about dependency and the transformation of cognitive culture. The future lies not just in using AI effectively, but in maintaining a balance between technological convenience and human independent thinking.
