- Japan ranked last in a PwC survey regarding the extent to which generative AI meets expectations across six countries.
- Only 9% of Japanese businesses reported that generative AI exceeded their expectations, the lowest among the surveyed group.
- The US led with 38%, followed by the UK (32%), China (18%), Germany (17%), and South Korea (11%).
- The survey was conducted from February to March with approximately 3,000 participants.
- The respondents were managers at companies with revenues of 50 billion yen or more (approximately $310 million).
- About 47% of Japanese businesses felt that generative AI performed exactly as expected, comparable to several other countries.
- Over 70% of businesses in the US and UK stated that generative AI has provided clear benefits for both customers and employees.
- In Japan, the rate of businesses recording these benefits was only 40%, the lowest among the six nations.
- Japanese companies primarily use generative AI for drafting reports, sending emails, and summarizing meeting minutes.
- PwC suggested that businesses should implement AI in alignment with their goals and development strategies rather than simply following trends.
📌 The PwC survey shows that Japanese enterprises remain cautious and have yet to fully exploit the value of generative AI. Only 9% rated AI as exceeding expectations, compared to 38% in the US and 32% in the UK. The fact that AI is mainly used for clerical tasks instead of content creation or programming limits the benefits it brings. The results indicate that AI effectiveness depends heavily on implementation tied to specific business objectives.
