- Once again, Deloitte – one of the Big Four – is being criticized for errors related to the use of AI in a consulting report for the government.
- This report was prepared by Deloitte for the Government of Canada to assess health services in the province of Newfoundland and Labrador.
- According to sources, the document contained serious factual errors.
- The errors included inaccurate descriptions and misidentification of hospitals as well as healthcare facilities.
- Suspicions suggest that Deloitte used AI to generate the report’s content.
- After being detected, Deloitte stated it “stands fully behind the recommendations” made in the report, despite the errors caused by generative AI.
- A spokesperson for Deloitte Canada told The Independent that the errors were primarily in the citations.
- Deloitte insisted that these errors did not affect the overall content and conclusions of the report.
- This is not the first time Deloitte has faced trouble due to AI.
- Previously, the Australian Financial Review reported on AI errors in Deloitte’s documents in Australia.
- An anonymous representative from Deloitte Canada admitted the company takes full responsibility for the quality of the work.
- Deloitte pledged to improve governance and oversight of AI usage in the future.
- AI is acknowledged to bring significant benefits, especially when processing massive amounts of accounting data.
- However, Deloitte also admitted that this technology cannot yet guarantee absolute accuracy.
- Experts cannot rely 100% on AI without human inspection and evaluation.
- The incident raises concerns about the reliability of AI-assisted consulting reports in the public sector.
- Deloitte’s reputation continues to be questioned as AI errors recur in multiple countries.
- This case reflects a common challenge for the auditing and consulting industry when applying generative AI.
- Governments may have to tighten oversight processes for reports provided by third parties.
- AI is becoming a powerful tool but also a risk if human control is lacking.
📌 Once again, Deloitte – one of the Big Four – is being criticized for errors related to the use of AI in a consulting report for the government. The errors included inaccurate descriptions and misidentification of hospitals as well as healthcare facilities. After being detected, Deloitte stated it “stands fully behind the recommendations” made in the report, despite the errors caused by generative AI, which were primarily in the citations section. The incident raises concerns about the reliability of AI-assisted consulting reports in the public sector.
